Privacy Policy

1. Introduction

This Privacy Policy applies between you, the User of this website, and UBX UK LTD, the owner and operator of this website. UBX UK LTD takes the privacy of your information very seriously. This Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the website.

2. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

• “Account” means collectively the personal information, credentials and access details used by Users to access content or systems on the website
• “Content” means any text, graphics, images, audio, video, software, data compilations or other information appearing on the website
• “Cookie” means a small text file placed on your device by UBX UK LTD when you visit certain parts of the website
• “Data” means collectively all information submitted to UBX UK LTD via the website, including personal data as defined under UK GDPR
• “Service” means any services, tools, facilities or information provided by UBX UK LTD through the website
• “System” means any online communications or operational infrastructure made available by UBX UK LTD
• “User” or “Users” means any third party accessing the website who is not employed by UBX UK LTD
• “Website” means the website you are currently using and any associated sub domains

3. Data We May Collect

We may collect the following Data:

• name
• business name
• job title
• contact information including email address and telephone number
• billing and payment information
• IP address
• browser type and version
• operating system
• usage data relating to interactions with the website
• Cookie data

4. Lawful Basis for Processing

We process personal Data under the following lawful bases as defined by UK GDPR:

• performance of a contract
• compliance with a legal obligation
• legitimate business interests
• consent where explicitly provided

5. How We Use Your Data

UBX UK LTD may use your Data for the following purposes:

• internal record keeping
• providing and managing services
• communication relating to services or enquiries
• invoicing and payment processing
• improving our website and services
• marketing communications where permitted
• legal and regulatory compliance

6. Data Retention

We retain personal Data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements. In some cases, this may be up to 10 years.

7. Data Sharing

We do not sell your personal Data. We may share Data with trusted third parties including:

• payment processors
• logistics and delivery partners
• IT and hosting providers
• professional advisers

All third parties are required to process Data securely and in accordance with UK GDPR.

8. International Transfers

Where Data is transferred outside the UK, appropriate safeguards will be in place to ensure compliance with UK GDPR.

9. Your Rights

Under UK GDPR, you have the right to:

• access your personal Data
• request correction of inaccurate Data
• request erasure of your Data
• restrict or object to processing
• data portability
• withdraw consent where applicable
• lodge a complaint with the Information Commissioner's Office

10. Security

UBX UK LTD implements appropriate technical and organisational measures to protect personal Data against unauthorised access, loss, or misuse.

11. Cookies

We use Cookies to improve website functionality and analyse usage. You may control or disable Cookies through your browser settings. Disabling Cookies may affect website functionality.

12. Third Party Links

The website may contain links to third party websites. UBX UK LTD has no control over such websites and is not responsible for their content or privacy practices.

13. Changes to This Policy

UBX UK LTD reserves the right to update this Privacy Policy at any time. Changes will be posted on the website and will take effect immediately.

14. Contact

If you have any questions about this Privacy Policy or how your Data is handled, please contact: info@ubxuk.com